Privacy Policy

At ANIMURA, we respect your privacy and are committed to using your information only as necessary to provide a safe and smooth shopping experience.

Information We May Collect

When you use our website or place an order, we may collect information such as:

  • Full name
  • Phone number
  • Email address
  • Shipping address
  • Order and product details
  • Account information if you create an account
  • Basic technical information such as browser type, device information, IP address, and cookies

How We Use Your Information

We may use your information to:

  • Process and prepare your order
  • Arrange shipping and delivery
  • Contact you regarding your order
  • Handle exchanges and returns
  • Provide customer support
  • Improve the website and customer experience
  • Protect the website and orders against misuse or fraudulent activity

Sharing Your Information

We may share only the information necessary to provide our services with trusted service providers, including:

  • Bosta or the shipping provider responsible for delivering your order
  • Payment service providers where applicable
  • Hosting and technical service providers
  • WooCommerce and other services required to operate the store

ANIMURA does not sell customers’ personal information to third parties.

Cookies

Our website may use cookies to improve the browsing experience, remember shopping cart contents, save certain preferences, and understand website performance.

Data Security

We take reasonable measures to protect customer information. However, no online system can guarantee absolute security.

Data Retention

We keep personal information only for as long as reasonably necessary to process orders, provide customer support, operate the store, and meet applicable legal or operational requirements.

Your Rights

You may contact us if you would like to request an update or correction to your personal information or ask questions about how your information is used.

Changes to This Policy

ANIMURA may update this Privacy Policy when necessary. The latest version will always be published on this page.

Contact Us

For privacy-related questions, please use our Contact Us page.